Terms and conditions for reserving online:
Maximum reservations online is CAD $2500.00
Please take note that all orders take between 48-72 hours (depending on the currency availability) to be received in the branch of your choosing. Once the order has been placed by you, a confirmation will be generated by Globex confirming the receipt of your order. Order is then processed and completed; Globex will send you a second email confirming date and time of pick up. Please wait for the confirmation that your order is ready for pick-up before coming to our location. You must provide the information requested during the ordering process to enable us to process your order. We reserve the right to request further information from you at any time to enable us to complete your order and/or to comply with FINTRAC and /or LESM regulatory requirements. We will use certain procedures to authenticate each transaction and may at any time decline to process your order or any part thereof for any reason. By placing an order, you confirm that the details contained in the order are correct in all respects.
Terms and conditions for buying and shipping online:
Minimum online order is CAD $200.00 not including shipping charges and maximum amount is CAD $2500.00 per client/per address within any period of 24 hours.
Order will be delivered within 3-4 business days (depending on the currency availability). Please note that weekends and statutory holidays are not considered business days. Billing and shipping address must be the same and within Canada. Delivery: We use a delivery agent to ensure your order is delivered in the most efficient way. All home delivery orders are sent by Purolator (or other designated carrier). Please note that delivery times may vary but orders are expected to arrive within 48 hours of delivery from order confirmation. A telephone number is required for home delivery and our representative may contact you to verify your phone number. We reserve the right to request further information from you at any time to enable us to complete your order and/or to comply with FINTRAC and /or LESM regulatory requirements. We will use certain procedures to authenticate each transaction and may at any time decline to process your order or any part thereof for any reason. By placing an order, you confirm that the details contained in the order are correct in all respects.
Globex 2000 accepts debit card payments online; we do not accept credit cards. Your order will only be completed once payment has been processed.
Cancellation and Return Policies
Order details cannot be amended or cancelled after you have made payment online. Once order is confirmed and shipping has been scheduled for delivery no cancellations will be accepted. We reserve the right to cancel orders at any time prior to submitting the foreign currency. If you wish to cancel an order already paid and completed you may contact our customer service department at 1-877-933-2555.
24 Hours cancellation policy: If you have placed an order for home delivery, this order can be cancelled up to 24 hours after your order is placed (as long as your order has not been dispatched for delivery) and we will refund you the amount you paid for your order minus 20.00 dollars administration fee, excluding any applicable card issuer charges. These card issuer charges are separate to any charges made by Globex and as such, are levied directly by your debit card issuer.
After 24 Hours cancellation policy: If you cancel your order for home delivery more than 24 hours after your order is placed, but at least 2 business days prior to your scheduled delivery date, we will refund your order at Globex’s buy rate of the day on the day of cancellation. Please note that as exchange rates fluctuate daily, we cannot guarantee that you will obtain the same exchange rate at which the order was placed. In no circumstances will Globex refund you more than the amount you originally paid for your order.
Terms and conditions for website usage
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Province of Quebec.